Privacy Policy

Effective Date: 16 February 2026

Last Updated: 16 February 2026

Gympop ("we," "us," or "our") operates www.gympop.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our products.

1. Information We Collect

1.1 Personal Information

When you make a purchase or create an account, we collect:

Name and contact information (email address, phone number)
Billing and shipping addresses
Payment information (processed securely through Shopify Payments)
Order history and purchase preferences

1.2 Automatically Collected Information

When you visit our Site, we automatically collect:

IP address and browser type
Device information and operating system
Pages visited, time spent on pages, and navigation paths
Referring website addresses
Cookies and similar tracking technologies

1.3 Marketing and Communications

With your consent, we may collect:

Email address for newsletters and promotional communications
Marketing preferences and interests
Social media interactions and engagement data

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders, including payment processing and shipping
Send order confirmations, shipping notifications, and delivery updates
Respond to customer service requests and support inquiries
Communicate about products, services, promotions, and events
Improve our website, products, and customer experience
Prevent fraud and enhance security
Comply with legal obligations and enforce our terms
Analyse website usage and customer behaviour to optimize our offerings

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

Shopify: Our e-commerce platform provider for order processing and payment
Shipping carriers: To deliver your orders (e.g., Royal Mail, courier services)
Payment processors: To securely process transactions
Email service providers: To send marketing communications (with your consent)
Analytics providers: To understand website usage (e.g., Google Analytics)

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Understand how you use our Site
Improve website functionality and user experience
Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to processing of your information for certain purposes
Portability: Request transfer of your data to another service
Withdraw consent: Opt out of marketing communications at any time

To exercise these rights, contact us at gympop@mail.com or +44 7707 864396.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfil the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements

Order and transaction data is typically retained for 7 years to comply with UK tax and accounting regulations.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure Socket Layer (SSL) encryption for data transmission
PCI DSS compliant payment processing through Shopify Payments
Regular security assessments and updates
Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries outside the UK and EU, including the United States (where Shopify's servers are located). We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: gympop@mail.com
Phone: +44 7707 864396
Website: www.gympop.co.uk

13. UK GDPR Compliance

As a UK-based business, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

ICO Contact:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk